We are looking for a Sales Manager responsible for driving sales, managing client relationships, and achieving revenue targets. The role requires a deep understanding of technology solutions and the ability to communicate their value to clients across various industries. Here’s a detailed job description:
Key Responsibilities:
- Sales Strategy and Planning:
- Develop and implement effective sales strategies for ICT solutions, including cloud computing, cybersecurity, software, networking, and hardware solutions.
- Set monthly, quarterly, and annual sales goals in alignment with the company’s objectives.
- Conduct market research to identify new business opportunities and customer needs.
- Client Relationship Management:
- Build and maintain strong, long-lasting relationships with clients by understanding their technology needs and providing tailored solutions.
- Serve as the primary point of contact for key clients, ensuring a high level of satisfaction and engagement.
- Address client concerns and inquiries promptly to maintain trust and loyalty.
- Sales Process and Execution:
- Lead the entire sales cycle, from lead generation and qualification to negotiation and closing deals.
- Conduct presentations, product demos, and workshops to showcase ICT solutions and their benefits to prospective clients.
- Coordinate with technical teams to ensure accurate, timely, and cost-effective delivery of solutions.
- Team Leadership and Development:
- Recruit, mentor, and manage a team of sales representatives to meet and exceed targets.
- Provide ongoing training, coaching, and feedback to improve team performance.
- Monitor team performance, setting clear KPIs and implementing corrective actions when needed.
- Forecasting and Reporting:
- Analyze sales data and market trends to forecast sales and revenue targets accurately.
- Prepare regular sales reports, including pipeline status, closed deals, and revenue achievements, for senior management.
- Develop and maintain a CRM system to track and manage sales activities.
- Collaboration and Communication:
- Work closely with marketing, product development, and technical teams to align on product offerings, pricing strategies, and promotional activities.
- Stay updated on industry trends, competitor activities, and emerging technologies to adapt sales strategies accordingly.
Qualifications:
- Bachelor’s degree in Business, Marketing, Information Technology, or a related field.
- Proven experience (5+ years) in sales, ideally within the ICT industry.
- Strong knowledge of ICT solutions, including software, hardware, networking, and cybersecurity.
- Demonstrated success in achieving sales targets and managing a high-performing team.
- Excellent communication, negotiation, and presentation skills.
- Proficiency in CRM software and Microsoft Office Suite.
- Strong analytical and problem-solving abilities.
Key Competencies:
- Customer-Oriented: A strong commitment to understanding and meeting the needs of clients.
- Tech-Savvy: Ability to understand and discuss technical solutions effectively.
- Leadership: Capable of inspiring and managing a sales team to achieve high performance.
- Results-driven: Focused on achieving sales targets and contributing to company growth.