Overview

We are looking for a Sales Manager responsible for driving sales, managing client relationships, and achieving revenue targets. The role requires a deep understanding of technology solutions and the ability to communicate their value to clients across various industries. Here’s a detailed job description:

Key Responsibilities:

1. Sales Strategy and Planning:
   • Develop and implement effective sales strategies for ICT solutions, including cloud computing, cybersecurity, software, networking, and hardware solutions.
   • Set monthly, quarterly, and annual sales goals in alignment with the company’s objectives.
   • Conduct market research to identify new business opportunities and customer needs.
2. Client Relationship Management:
   • Build and maintain strong, long-lasting relationships with clients by understanding their technology needs and providing tailored solutions.
   • Serve as the primary point of contact for key clients, ensuring a high level of satisfaction and engagement.
   • Address client concerns and inquiries promptly to maintain trust and loyalty.
3. Sales Process and Execution:
   • Lead the entire sales cycle, from lead generation and qualification to negotiation and closing deals.
   • Conduct presentations, product demos, and workshops to showcase ICT solutions and their benefits to prospective clients.
   • Coordinate with technical teams to ensure accurate, timely, and cost-effective delivery of solutions.
4. Team Leadership and Development:
   • Recruit, mentor, and manage a team of sales representatives to meet and exceed targets.
   • Provide ongoing training, coaching, and feedback to improve team performance.
   • Monitor team performance, setting clear KPIs and implementing corrective actions when needed.
5. Forecasting and Reporting:
   • Analyze sales data and market trends to forecast sales and revenue targets accurately.
   • Prepare regular sales reports, including pipeline status, closed deals, and revenue achievements, for senior management.
   • Develop and maintain a CRM system to track and manage sales activities.
6. Collaboration and Communication:
   • Work closely with marketing, product development, and technical teams to align on product offerings, pricing strategies, and promotional activities.
   • Stay updated on industry trends, competitor activities, and emerging technologies to adapt sales strategies accordingly.

Qualifications:

• Bachelor’s degree in Business, Marketing, Information Technology, or a related field.
• Proven experience (5+ years) in sales, ideally within the ICT industry.
• Strong knowledge of ICT solutions, including software, hardware, networking, and cybersecurity.
• Demonstrated success in achieving sales targets and managing a high-performing team.
• Excellent communication, negotiation, and presentation skills.
• Proficiency in CRM software and Microsoft Office Suite.
• Strong analytical and problem-solving abilities.

Key Competencies:

• Customer-Oriented: A strong commitment to understanding and meeting the needs of clients.
• Tech-Savvy: Ability to understand and discuss technical solutions effectively.
• Leadership: Capable of inspiring and managing a sales team to achieve high performance.
• Results-driven: Focused on achieving sales targets and contributing to company growth.