• Pro-actively managing and developing effective client relationships, identifying and managing solutions to meet a wide range of client needs, and promoting products and services
• Generating and growing revenue streams through effective client management
• Developing a comprehensive understanding of the client’s financial needs and demonstrating strong product and service knowledge in order to match the bank’s offering with the client’s needs
• Generating new client acquisitions and selling products to new clients; liaising with the sales team to ensure the quality of leads referred is to the required standard
• Conducting KYC reviews and risk assessments associated with on-boarding new clients
• Overseeing the credit risk associated with assigned client relationships
• Coordinate with Relationship officers/Branch Managers to prepare appropriate financial structure for managing risks and realizing economic value
• Proactively engage with other stakeholders of the bank to ensure the portfolio is maintained to the highest standard.
• Maintaining and updating accurate client information; taking ownership of client service requests and inquiries
• Making proactive client calls and responding swiftly to client requests
• Working with other Relationship officers to enhance the service offered and improve revenue generation
• Preparing presentations to senior management to appraise them of new business development plans and strategies.
• To ensure the performance criteria ratio is maintained within the acceptable risk level.
• Identify customer needs and refer customers to appropriate banking services and specialists
• Handling any inquiries and resolving customer complaints.

 A: Required Qualifications

· Bachelor’s degree in Business Administration, Marketing, Banking and Finance or any other relevant fields

· MBA will be an added advantage

B: Required Experience:

Three years experience in Corporate Banking or handling Premier clients.

C: Required knowledge and skills

• Sound knowledge of the Bank’s products and offerings.
• Good communication and presentation skills.
• Share valuable and understandable information on products and services.

• Head of Corporate Banking
• Head of SME & Retail Banking
• Customers
• Branch Manage