Overview

We are looking for an Automotive Service Manager, who is responsible for overseeing the operations at the workshop and for ensuring that things are running well. He should be able to help the staff as well as maintain relationships with customers to build and maintain a successful service department. He will be responsible for overseeing the entire service department, ensuring it is profitable and running smoothly.

Key Responsibilities

• Hiring, training, and managing employees
• Preparing an annual operating budget
• Keeping a record of accounts and financial information
• Focusing on customer retention by building relationships
• Managing and controlling costs
• Keeping track of service and inventory records
• Ordering parts and supplies as needed
• Forecasting goals and objectives for the department
• Implementing a marketing plan to promote business
• Maintaining relations with executives and factory representatives
• Contacting clients regarding the status of vehicles
• Overseeing post-repair services (vehicle delivery, test driving, etc.)

Education

Diploma or Degree in Mechanical Engineering

Experience in Automobile Industry